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YOUR SOCIAL SECURITY | Davenport, Iowa Office

By Pam Shaw
Social Security District Manager
Davenport Social Security Office

SOCIAL SECURITY IS HERE TO SERVE

Social Security remains committed to providing uninterrupted benefits and vital services the public relies on, especially during the current coronavirus pandemic. Despite challenges government and businesses face at this time, we want you to know we remain ready and able to help you by phone with most Social Security matters.

You can speak with a representative by calling their local Social Security office or our National 800 Number. We provide local office phone numbers conveniently online with our Social Security Office Locator at www.ssa.gov/locator. Although our offices are not providing service for walk-in visitors, we may be able to schedule an appointment for limited, critical issues if we cannot help someone by phone and if they cannot get the information they need or conduct their business online.

Please take advantage of our secure and convenient online services to:

• Apply for Retirement, Disability, and Medicare benefits
• Check the status of an application or appeal
• Request a replacement Social Security card (in most areas)
• Print a benefit verification letter
• Much more

Most business with SSA can be done online but we know that many people still rely on phone or in-person help. That’s why we want you to know they can still count on us by phone. Lastly, we know that getting medical and other documentation can be difficult due to the pandemic. We continue to extend deadlines wherever possible.

CHANGING YOUR DIRECT DEPOSIT INFORMATION WITH SOCIAL SECURITY

Change happens. We get it. The most convenient way to change your direct deposit information with us is by creating a my Social Security account online at www.ssa.gov/myaccount. Once you create your account, you can update your bank information without leaving the comfort of your home.

Because we are committed to protecting your personal information, we need some form of identification to verify who you are. If you already have an account, we verified your identity when you initially created your personal my Social Security account. All you need to do is log in at www.ssa.gov/myaccount to access or change your information. We highly recommend that you do not close your old bank account until you have seen your Social Security deposit show up in the new bank account.

We always strive to put you in control by providing the best experience and service no matter where or how you decide to do business with us. Remember, you can do much of your business with us online at www.ssa.gov/onlineservices.

FIVE REASONS TO USE MY SOCIAL SECURITY

There are countless reasons why you can benefit from using your personal my Social Security account. Here are five that highlight why opening an account today can help you and the people you love.

Saving you time

There’s no need to leave your home when using the features of my Social Security. You may think you need to speak with a Social Security representative to check your application status, set up or change direct deposit, or request a replacement Social Security card. All you have to do is log in or create an account at www.ssa.gov/myaccount.

Security

When you open an account, it prevents someone else from possibly creating an account in your name. And, we use the two-step authentication to verify you are the one logging in to your account. Your personal information is very important to us. You can access your personal information safely and securely using my Social Security.

Reassurance

Did you know you can see your entire work history with your personal my Social Security account? This allows you to verify if your employers reported your earnings to us correctly. This is very important. Accurate wage reporting will ensure you get the benefits you earned when you begin receiving benefits.

Planning for your Future

Retirement planning is essential for a secure future. The Retirement Calculator lets you enter the age or date when you expect to begin receiving benefits to generate an estimated benefit amount. If you enter your estimated future salary amount, that will be included when calculating the estimated benefit amount. You can also view your estimated disability benefit on the Estimate Benefits page.

Control

A personal my Social Security account gives you the control to conduct your Social Security business wherever and whenever you want without needing to speak with a representative. You can check the status of your claim, get an instant proof of benefits letter or copy of your SSA-1099, and more. And people in most states can request a replacement Social Security card. Check out www.ssa.gov/myaccount and put yourself in control.