March 1, 2023

YOUR SOCIAL SECURITY | Rock Island, Illinois Office

By Cristina Vital
Social Security Manager
Rock Island Social Security Office


Have you visited the redesigned yet? In December 2022, we updated our homepage with a new design to help you find what you need more easily.

“ is visited by over 180 million people per year and it is one of our most important tools for providing efficient and equitable access to service,” said Kilolo Kijakazi, Acting Commissioner of the Social Security Administration, at the launch.  “Whether providing service in person or online, our goal is to help people understand what they may qualify for and seamlessly transition them to an application process.”

Now, with improved self-service accessibility to online services, you might not have to call or visit an office to get what you need. This helps our staff focus on serving customers who need in-person assistance.

Reimagined website prioritizes customer experience

The redesign is intended to provide a clear path to the tasks you need to accomplish.  Many of the most visited sections of are now live with a more user-friendly and task-based approach.  New pages and improvements based on public feedback will continue to be unveiled in the coming months, as part of our ongoing efforts to improve how the public can do business with us.

When you visit, you can use interactive tools to:

Check eligibility for benefits

The new benefit eligibility screener is a convenient and simple way for you to learn if you might be eligible for benefits. Save time on Social Security number (SSN) and card online services

If you lose your SSN card, you may not need a replacement. In most cases, simply knowing your SSN is enough. If you do need a replacement card, you may be able to request it online by visiting our Social Security Number and Card page at

You can also start an application for an updated card or request an SSN for the first time. You may never need to go to an office, but if you do need to visit an office to complete the application then you can save a lot of time by starting online.

Start an application for Supplemental Security Income (SSI)

You can start the application process online and request an appointment to apply for SSI benefits by answering a few questions on our SSI page at

Apply for Social Security benefits and other online services. For most benefits, you can apply online or start an application online.  In many cases, there are no forms to sign.  We will review the application and contact you with any questions or if we need more information. Visit our Online Services page at to apply for retirement, disability, or Medicare.

Many Social Security services do not require an office visit.  If you have a personal my Social Security account, you can start or change direct deposit, request a replacement SSA-1099, or print or download a current benefit verification letter if you need proof of your benefits.

If you’re not yet receiving benefits, you can use your online account to get a personalized Social Security Statement, which provides your earnings information as well as estimates of future benefits. The portal also includes a retirement estimator tool and links to information about other online services. We encourage people without a personal my Social Security account to create one today at

Please share this with your loved ones and post it on social media.


Are you eligible for Social Security retirement benefits or already receiving them? Did you know that you can also receive healthy meals and other nutrition services through the National Senior Nutrition Program? Local meal programs in communities across the country are waiting to serve you.

As we age, we have different needs, different ways we take care of our health, and different nutrients we need to get from our food. But we don’t always have enough healthy food or the desire to prepare or eat a meal.  Whether you need more food, healthier food, someone to share a meal with, or just want to learn about good eating habits, a meal program can help.

Every day, senior nutrition programs serve almost one million meals to people age 60 and older. With home-delivered and group meal options, you can get the food you need in a way that works best for you.  It can help you avoid missed meals – and save you time and money with less shopping and cooking.

Local programs serve up more than food — they offer opportunities to connect and socialize. We know this improves both your mental and physical health.

The programs can also teach you how to create a healthy eating plan. You can learn about healthy food recommendations based on your age, unique needs, and preferences.

A senior nutrition program can also connect you with other resources like transportation or homemaker services. This helps you stay connected and engaged in your community.

It’s no surprise that 9 out of 10 participants say they would recommend a senior nutrition program to a friend.  We know these services help create healthy, strong communities where everyone can thrive at any age.

Find a senior nutrition program in your area and help us spread the word about this program by sharing it with your loved ones, neighbors, and community. Visit for more information.

The Senior Nutrition Program is administered by the Administration for Community Living, part of the U.S. Department of Health and Human Services.

Filed Under: Finance, Health & Wellness, Retirement

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