December 1, 2023

YOUR SOCIAL SECURITY | Rock Island, Illinois Office

By Cristina Vital
Social Security Manager
Rock Island Social Security Office


Social Security imposter scams continue to be widespread across the United States. Scammers use targeted, sophisticated tactics to deceive you into providing sensitive information or money.

If you receive a suspicious letter, text, email, or call, do not respond.  We want you to know how to identify a scammer and avoid becoming a victim.

We will NEVER:

  • Text or email images of an employee’s official government identification.
  • Suspend your Social Security number.
  • Threaten you with arrest or other legal action unless you immediately pay a fine or fee.
  • Require payment by retail gift card, wire transfer, internet currency, or cash by mail.
  • Promise a benefit increase or other assistance in exchange for payment.
  • Mail or email “official” letters or reports containing your personal information.

We only send text messages if you have opted in to receive texts from us and only in limited situations, including the following:

  • When you have subscribed to receive updates and notifications by text.
  • As part of our enhanced security when accessing your personal my Social Security account.

If you owe money to us, we will mail you a letter with payment options and appeal rights.

We encourage you to report suspected Social Security imposter scams — and other Social Security fraud — to the OIG’s website at You can find more information about scams at Please share this information with your friends, family, and colleagues to help spread awareness about Social Security imposter scams.

Question and Answer


How can I get a copy of my Social Security Statement?


You can get your personal Social Security Statement online by using your personal  my Social Security  account. If you don’t yet have an account, you can easily create one. Your online Statement gives you secure and convenient access to your earnings records. It also shows estimates for retirement, disability, and survivors benefits you and your family may be eligible for.

To set up or use your account to get your online Social Security Statement, go to

We also mail Statements to workers age 60 and over who aren’t receiving Social Security benefits and do not yet have a my Social Security account. We mail the Statements three months prior to your birthday.


My wife and I live in Illinois, but plan to spend the winter in Florida. My wife will turn 62 while we are down south. Can she apply for benefits in Florida or do we have to wait until we get back home to apply for retirement at our local Social Security office?


These days, you don’t even have to be near a Social Security office to apply for benefits. Regardless of where you and your wife are living, you can apply for retirement benefits online at It’s so easy to do and it can take as little as 15 minutes to complete and submit the application. If she prefers, your wife can file a retirement benefit application at any Social Security office — including the one closest to you in Illinois, Florida, or wherever you happen to be.


I’m planning to retire next year. I served in the Navy back in the 1970s and need to make sure I get credit for my military service. What do I need to do?


You don’t need to do anything to apply for the special credit for your military service—it is added automatically. For people who had service between 1957 and 1967, we add the extra credits to their record at the time they apply for Social Security benefits. For service between 1968 and 2001, those extra military service credits have already been added to your record. So you can rest assured that we have you covered. Read our online publication, Military Service and Social Security, at Then when the time comes to apply for retirement, you can do it conveniently and easily at

Filed Under: Finance, Retirement

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